Last updated: September 21, 2026

Welcome to Vape360! The terms “we”, “us” and “our” refer to Vape360 (2437452 Ontario Inc.). Vape360 operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

1. Access and Account

Our products are age-restricted. By agreeing to these Terms of Service, you represent that you are at least 19 years of age.

To use the Services, including browsing our online store or purchasing any products, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.

2. Our Products

We have made every effort to provide an accurate representation of our products in our online store. However, please note that colours or product appearance may differ from how they appear on your screen due to your device and its settings.

We do not warrant that the appearance or quality of any product purchased by you will be exactly as depicted in our online store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

3. Product Risks and Assumption of Risk

Many of our products contain or are used with nicotine, which is a chemical known to be addictive. Our products also include lithium-ion batteries and electronic components, which carry inherent risks, including overheating, fire, or explosion, if damaged, modified, used with incompatible chargers or batteries, or not used strictly in accordance with the manufacturer’s instructions and included safety warnings.

By purchasing and using our products, you acknowledge and accept these risks, and agree to use all products only as intended and in accordance with the manufacturer’s instructions. Our products are not intended to diagnose, treat, cure, or prevent any disease, and are not authorized health products or smoking cessation aids unless expressly labelled as such by the manufacturer and approved by Health Canada.

Vaping products are subject to additional restrictions in some provinces and territories (such as limits on flavours, packaging, or nicotine concentration) beyond the age requirement in Section 1. You are solely responsible for knowing and complying with the laws that apply in your own province or territory.

We sell products manufactured by third parties. Except as set out in our Refund and Returns Policy, any manufacturer’s warranty is between you and the manufacturer, and we are not responsible for manufacturing defects.

4. Orders

When you place an order, you are making an offer to purchase. Vape360 reserves the right to accept or decline your order for any reason, at its discretion. Your order is not accepted until we confirm acceptance, and we must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund and Returns Policy.

You represent and warrant that your purchases are for your own personal or household use, and not for commercial resale or export.

5. Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time your order is placed, as set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

We may, from time to time, offer promotions that are governed by terms separate from these Terms. If there is a conflict between a promotion’s terms and these Terms, the promotion’s terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information, and to promptly update this information (including your email address and payment details) so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) the payment information you provide is true, correct, and complete; (ii) you are authorized to use the payment method provided; (iii) charges you incur will be honoured by your payment provider; and (iv) you will pay all charges incurred, including shipping, handling, and applicable taxes.

6. Shipping and Delivery

Shipping is governed by our Shipping Policy. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer a product to the carrier, title and risk of loss pass to you.

7. Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and their design, selection, and arrangement, are owned by Vape360, its affiliates, or its licensors, and are protected by Canadian and other applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Nothing in these Terms grants you any license or right under any patent, trademark, copyright, or other intellectual property of Vape360 or any third party. Unauthorized use of the Services may violate applicable intellectual property law. All rights not expressly granted here are reserved by Vape360.

Vape360’s names, logos, product and service names, designs, and slogans are trademarks of Vape360 or its affiliates or licensors, and must not be used without our prior written permission. All other names, logos, and trademarks on the Services belong to their respective owners.

8. Optional Tools

You may be given access to tools offered by third parties as part of the Services, which we neither monitor nor control. We provide access to such tools “as is” and “as available,” without any warranties or endorsement, and we have no liability arising from your use of them. Any use of optional third-party tools is entirely at your own risk, and you should review the relevant third party’s own terms before using them.

We may, in the future, offer new features through the Services. Such new features are also subject to these Terms.

9. Third-Party Links

The Services may contain links to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party site, and we are not liable for any harm related to your use of them. If you choose to visit a third-party site, you do so at your own risk. Please review a third party’s own policies before engaging in any transaction with them – complaints about third-party products or services should be directed to that third party, not to us.

10. Privacy

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read it.

11. Feedback and Comments

If you send us feedback, suggestions, reviews, ideas, or other content (“Feedback”), whether at our request or on your own initiative, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute that Feedback in any medium, for any purpose, including commercial use. We are under no obligation to keep your Feedback confidential, to pay you for it, or to respond to it.

We may, but are not obligated to, monitor, edit, or remove any Feedback we determine, in our sole discretion, to be unlawful, offensive, or otherwise objectionable, or that violates these Terms or a third party’s rights.

You represent and warrant that: (i) you own or have the necessary rights to any Feedback you submit; (ii) you have disclosed any compensation you received in connection with it; and (iii) it does not violate any third party’s rights or contain anything unlawful, defamatory, obscene, or harmful (including viruses or malware). You may not submit Feedback using a false identity. You are solely responsible for your Feedback and its accuracy.

12. Errors, Inaccuracies, and Omissions

Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to change, update, or cancel orders based on inaccurate information at any time, without prior notice, including after an order has been submitted.

13. Prohibited Uses

You may access and use the Services for lawful purposes only. You may not use the Services to: (a) engage in any unlawful or malicious activity; (b) violate any applicable federal, provincial, or local law or regulation; (c) infringe our intellectual property rights or those of others; (d) harass, abuse, defame, or discriminate against any person on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (e) transmit false or misleading information; (f) send unsolicited advertising, “junk mail,” or spam; (g) impersonate any person or entity; (h) collect or track other users’ personal information; (i) upload viruses or malicious code; (j) scrape, crawl, or spider the Services; or (k) interfere with or circumvent the security features of the Services.

We reserve the right to suspend, disable, or terminate your access to the Services at any time, without notice, if we determine you have violated these Terms.

14. Disclaimer of Warranties

The information presented through the Services is provided for general informational purposes only. We do not warrant its accuracy, completeness, or usefulness, and any reliance you place on it is at your own risk.

EXCEPT AS EXPRESSLY STATED BY VAPE360, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VAPE360 AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO OUR LIABILITY IN SUCH CASES WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

16. Indemnification

You agree to indemnify, defend, and hold harmless Vape360 and its affiliates, officers, directors, employees, agents, contractors, and service providers from any claims, damages, liabilities, or expenses (including reasonable legal fees) arising out of: (1) your breach of these Terms; (2) your violation of any law or a third party’s rights; or (3) your use of the Services.

17. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

18. Termination

We may terminate these Terms or your access to the Services at any time, at our sole discretion, without notice, and you will remain liable for any amounts due up to the date of termination. Sections that by their nature should survive termination, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law, will continue to apply.

19. Waiver; Entire Agreement

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. These Terms, together with any policies referenced in them, constitute the entire agreement between you and us regarding the Services, superseding any prior agreements.

20. Assignment

You may not transfer or assign these Terms, or any of your rights or obligations under them, without our prior written consent. We may transfer or assign these Terms without notice or consent.

21. Governing Law

These Terms, and any dispute arising from or relating to them or your use of the Services, are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law principles. You and Vape360 both agree to submit to the exclusive jurisdiction of the courts located in Ontario, Canada.

22. Changes to These Terms

We may update these Terms from time to time by posting the revised version on our website. It is your responsibility to check this page periodically for changes. Your continued use of the Services after any changes are posted constitutes your acceptance of those changes.

23. Contact Information

Questions about these Terms of Service should be sent to us at info@vape360.ca or by calling +1 905-827-3100. You can also reach us by mail at Vape360, 2501 Third Line, Unit 29, Oakville ON L6M 5A9, Canada.