Found something broken on the site? Tell us here and we will look at it. For questions about products or orders, use Contact us instead.

Pest control is on the way.

Thanks for your report. We’re a small team and can’t catch every bug, so this genuinely helps us make the site better for everyone. We read and investigate every submission.
Device type

Working on it

  • French search can return no results
    Searching in French matches English product names only.
    Reported Oct 2
  • Category photos load a moment late
    Grey boxes show briefly before the photos appear.
    Reported Oct 2

Fixed

  • Age check: all days and months can now be selected
    Only the first option was appearing in the day and month lists.
    Fixed Oct 3
  • Passing the age check no longer disables taps on the mobile navigation
    The menu and page could not be tapped in browsers that had already passed the check.
    Fixed Oct 2
  • Links in older emails now open the home page
    Links in emails sent before the move led to a missing page.
    Fixed Oct 2
  • Set a new password once with Lost your password?
    Passwords could not be carried over from the previous site; accounts and order history were.
    Oct 2